NO RETURNS/EXCHANGES due to the nature of the product (special occasions and headwear). Not all screens/lighting are created equal. Make sure you are happy with the color match before ordering! If you have any concerns, let us know!
Order total must be at least $99 AFTER all DISCOUNTS for FREE SHIPPING. Free shipping is not expedited shipping. Our free shipping offer applies to all orders within the contiguous United States, excluding Alaska, Hawaii, or Puerto Rico.
We make every effort to prepare and process orders within 24 hours of purchase excluding weekends and holidays. We ship all orders from Louisville, KY.
Full Shipping PolicyWe have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Full Refund & Return PolicyYou can always contact us via email at hello@pinktag.com.
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